Credit Card Policy
1. Credit Card Information:
a. When making an appointment, clients will be asked to provide their credit card details, including the card number, expiration date, and CVV code.
b. The credit card information will be securely stored in our encrypted and PCI-compliant system, ensuring the confidentiality and protection of the client's personal information.
2. Authorization:
a. By providing their credit card information, clients authorize LD Organic Hair Care Clinic to charge their card in accordance with our cancellation, reschedule, and no show policy as outlined in our terms and conditions.
b. The credit card on file will only be used if the client violates the cancellation policy, fails to show up for their appointment, or incurs any applicable fees mentioned in our policies.
3. Cancellation Charges:
a. In the event of a cancellation made within 48 hours of the scheduled appointment or a no-show without prior notice, the client's credit card on file will be charged according to the cancellation policy outlined in our terms and conditions.
b. Clients will receive a notification regarding the charge and a breakdown of the fees incurred.
4. Client Communication:
a. LD Organic Hair Care Clinic will make every effort to communicate any charges or changes related to the client's appointment through email, text message, or phone call.
b. It is the client's responsibility to ensure that their contact information, including email address and phone number, is up to date and accurate.
5. Disputes and Refunds:
a. In the event of a dispute or if a client believes there has been an error in charging their credit card, they should contact LD Organic Hair Care Clinic immediately to address the issue.
b. Refunds, if applicable, will be processed according to our refund policy as stated in our terms and conditions.
By agreeing to this credit card on file policy, clients acknowledge and consent to LD Organic Hair Care Clinic charging their credit card in accordance with our cancellation policy. This policy helps us maintain a fair and efficient appointment system while ensuring that appointment slots are respected and utilized appropriately.
We value the trust you place in LD Organic Hair Care Clinic, and we assure you that your credit card information will be handled with the utmost care and security. If you have any questions or concerns regarding this policy, please feel free to contact us.
Management